Some interviewers like to shoot themselves from time to time

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This is what happens when customers try to be smart and unreasonable

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Well, not much difference anyway. The only difference here is some extra cash in Mitch’s pocket. The customer does need to pay for him to go to there and ‘troubleshoot’.

By the way, this is based on a true story experienced by a friend many years ago. So this kind of case is entirely possible!